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                            draw.io Support
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							draw.io add-on for Confluence (Version: <span id="drawioVersion"></span> and License SEN: <span id="drawioLic"></span>)
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								<h3>Getting Support</h3>
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										<li>For support requests relating to installation, data load/save, broken functionality problems, email <a href="mailto:support@draw.io?subject=Confluence%20Cloud%20Support%20-%20TOPIC">support@draw.io</a>.
										<li>Please include the draw.io version and SEN shown on this page to speed up the support process.</li>
										<li>Support requests should be routed via an admin, wherever possible.</li>
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								<h3>Helpful resources for Admins</h3>
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											<a class="external-link"
												href="https://drawio-app.com/learning/interactive-tutorials/"
												rel="nofollow" target="_blank">Customise colours, fonts
												and styles</a>&nbsp;of&nbsp;<a class="external-link"
												href="https://drawio-app.com/learning/interactive-tutorials/"
												rel="nofollow" target="_blank">draw.io</a>&nbsp;for Confluence
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											<a class="external-link"
												href="https://drawio-app.com/learning/interactive-tutorials/"
												rel="nofollow" target="_blank">Embed our interactive
												tutorials for your user base</a>
										</li>
										<li>
											<a class="external-link"
												href="https://support.draw.io/display/DFCS/draw.io+for+Confluence+and+JIRA+support+terms+and+Service+Level+Agreement"
												rel="nofollow" target="_blank">View our support terms and
												SLAs</a>
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										<!-- li>Optionally configure draw.io by following the posts 
											<a href="https://about.draw.io/customise-default-colours-fonts-styles-and-the-draw-io-ui-in-confluence-cloud/" target="_blank">here</a> and 
											<a href="https://about.draw.io/customise-default-shape-libraries-templates-and-plugins-in-draw-io-for-confluence-cloud/">here</a>.
										</li-->
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								<h3>Helpful resources for Users</h3>
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										Some links you can send out to users to help them be more productive:
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										<li>
											<a class="external-link"
												href="https://about.draw.io/features/training-material/"
												rel="nofollow" target="_blank">Have a look at our
												cost-free learning offerings</a>
										</li>
										<li>
											<a class="external-link"
												href="https://www.youtube.com/watch?v=Z0D96ZikMkc"
												rel="nofollow" target="_blank">10 tips about draw.io core
												functionalities</a>&nbsp;(90 second video)
										</li>
										<li>
											<a class="external-link"
												href="https://drawio-app.com/customise-default-shape-libraries-templates-and-plugins-in-draw-io-for-confluence-cloud/"
												rel="nofollow" target="_blank">Customise draw.io libraries
												and templates</a>
										</li>
										<li>
											Search existing Q&amp;A on&nbsp;<a class="external-link"
												href="https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=%22draw.io%22&amp;sort_by=-topicPostDate"
												rel="nofollow" target="_blank">Atlassian Community</a>
										</li>
										<li>
											Search existing Q&amp;A on&nbsp;<a class="external-link"
												href="https://groups.google.com/forum/#!forum/drawio"
												rel="nofollow" target="_blank">Google Groups</a>
										</li>
										<li>
											See our Roadmap and feature requests for&nbsp;<a
												class="external-link"
												href="https://trello.com/b/24APPeGl/drawio-confluence-cloud"
												rel="nofollow" target="_blank">draw.io for Confluence
												Cloud</a>&nbsp;and our&nbsp;<a class="external-link"
												href="https://trello.com/b/y21hYbn6/drawio-core"
												rel="nofollow" target="_blank">core draw.io editor</a>&nbsp;
										</li>
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